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For traders:

Additional protection up to 100,000 Euros

Details

The Financial Services Control provides additional protection for traders through the Compensation reserve

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Trusted Broker Certification Program

  • The FSC
  • Trusted Broker Certification Program

Mobile Trading Platform Certification

Show that your mobile trading solution is secure, stable, and user-friendly.

  • - Performance testing on Android/iOS platforms
  • - UX/UI audit and responsiveness evaluation
  • - Security review for data transmission and storage

Client Support Certification

Prove that your customer service is top-tier.

  • - Evaluation of response speed and support quality
  • - Audit of availability, communication practices, and issue resolution
  • - Marketing advantage — position your company as client-focused

Data Protection & Compliance Certification

Demonstrate your cybersecurity and regulatory compliance standards.

  • - Personal data protection audit
  • - Review of KYC/AML procedures
  • - Assessment of alignment with international standards (e.g., GDPR, ISO/IEC)

Affiliate Program Certification

Verify the fairness and efficiency of your affiliate system.

  • - Audit of partner terms and conditions
  • - Verification of reward payouts and tracking
  • - Review for fraud prevention and traffic manipulation

Multilingual Support Certification

Demonstrate your readiness to serve a global client base.

  • - Quality check of platform and website localization
  • - Testing multilingual client support capabilities
  • - Review of multilingual legal and educational content

Transparency in Reporting Certification

Convince clients and investors of your business integrity.

  • - Evaluation of financial, operational, and trading disclosures
  • - Review of refund mechanisms and internal policies
  • - Transparency rating assignment

FAQ (Frequently Asked Questions)

Useful Links.

File a complaint

  • What is the Compensation reserve?

    The Compensation reserve, provided by The Financial Services Control, offers added protection — covering eligible claims up to €100,000 per client.

    More details

  • Who can file a complaint?

    Any client of a partner broker is eligible to submit a complaint. All cases are reviewed by the Trader Protection committee.

    Explore partners

  • Who decides the outcome of a complaint?

    The Trader protection committee reviews all submitted materials, evaluates the case, and issues a formal decision.

    Explore the process

  • How does the complaint process work?

    The process is transparent and user-friendly, with clear steps from submission to resolution, ensuring accessibility for all parties involved.

    Explore the process

The Financial Services Control

Our services are completely free for traders.